Terms and Conditions
Terms and Conditions
Effective Date: 01/01/2024
Last Updated: 01/12/2024
Welcome to sliceofsteel.com ("we," "our," "us"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
These Terms and Conditions comply with applicable Bulgarian and EU laws and govern the contractual relationship between us and our customers.
1. Company Information
- Company Name: Comel Soft Multimedia EOOD
- Legal Form: EOOD
- Registration Number: 121800313
- VAT Registration Number: BG121800313
- Registered Address: 130 G.S. Rakovski, Sofia, Bulgaria
- Contact Email: info@sliceofsteel.com
2. Use of the Website
2.1 Eligibility
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services.
2.2 Account Security
Customers are responsible for maintaining the confidentiality of their account information and restricting access to their devices. We are not liable for unauthorized use of your account.
2.3 Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Attempt to bypass website security measures.
- Reproduce or exploit website content without prior written consent.
3. Products and Pricing
3.1 Product Descriptions
We strive to ensure all product descriptions, images, and details are accurate. However, minor discrepancies may occur due to variations in display settings or production processes.
3.2 Pricing and Taxes
All prices are displayed in [Your Preferred Currency] and include VAT where applicable. We reserve the right to update prices at any time without prior notice.
3.3 Stock Availability
In the unlikely event that a product is unavailable after an order is placed, we will notify you and provide a refund or alternative solution.
4. Payment Terms
4.1 Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- PayPal
- Bank Transfers
4.2 Secure Payment Processing
All payments are processed through secure third-party gateways to ensure your data is protected.
4.3 Payment Issues
If a payment fails or is disputed, please contact us immediately at info@sliceofsteel.com.
5. Shipping and Delivery
For details on shipping, delivery times, and responsibilities regarding customs duties, please refer to our Shipping and Returns Policy.
6. Warranty Claims
EU Warranty Rights
In compliance with EU law, all products sold by us are covered by a 2-year legal guarantee. This ensures that products are free from defects and conform to their advertised specifications.
Exclusions
The warranty does not cover damages caused by misuse, normal wear and tear, or unauthorized repairs.
Warranty claims are subject to the terms outlined in our Shipping and Returns Policy. Please refer to that policy for detailed instructions.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, and software, is the exclusive property of Comel Soft EOOD or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount you paid for the product.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Bulgaria. In the event of a dispute, the courts of Bulgaria will have exclusive jurisdiction.
10. Amendments to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.
11.Indemnification
You agree to indemnify, defend and hold harmless Comel Soft EOOD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
12. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
If you have any questions about these Terms and Conditions, please contact us at info@sliceofsteel.com