Privacy Policy

Effective Date: 01/01/2024
Last Updated: 01/12/2024

Slice of Steel ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sliceofsteel.com or purchase our products.

By using our website or providing your personal data, you consent to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We collect and process different types of information, including:

1.1 Personal Information You Provide to Us

  • During account creation or purchase: Name, email address, shipping and billing address, phone number, and payment information.
  • Customer support inquiries: Any personal data you provide when contacting us for support.

1.2 Automatically Collected Information

When you visit our website, we may collect the following data automatically:

  • IP address, browser type, operating system, and device information.
  • Browsing behavior, including pages viewed and time spent on our website.
  • Referring URLs and clickstream data.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our website. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, deliver products, and provide order-related support.
  • Customer Support: To respond to your inquiries and resolve issues.
  • Marketing Communications: To send promotional emails or updates (with your consent).
  • Website Improvement: To analyze user behaviour and improve website functionality.
  • Legal Compliance: To comply with applicable laws and enforce our terms.

3. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping companies) to fulfill orders and provide services.
  • Legal Authorities: When required by law, such as in response to legal requests or compliance with regulations.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Your Rights

Under the EU General Data Protection Regulation (GDPR) and applicable laws, you have the following rights:

  • Access and Portability: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of processing under certain conditions.
  • Objection: Object to processing based on our legitimate interests.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [Your Email Address].

5. How We Protect Your Information

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

  • Secure socket layer (SSL) encryption for transactions.
  • Restricted access to personal data for authorized personnel only.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. International Data Transfers

If you are located outside of Bulgaria, your information may be transferred and processed in Bulgaria or other countries where we or our service providers operate. We ensure adequate protection measures are in place for such transfers.

8. Cookies and Similar Technologies

Our website uses cookies to:

  • Improve website functionality.
  • Provide a personalized experience.
  • Analyze website traffic.

For details on how we use cookies and manage your preferences, see our Cookie Policy.

9. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years old. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: info@sliceofsteel.com

This Privacy Policy is compliant with GDPR and other relevant privacy laws, ensuring transparency and customer trust.